SOCIAL MEDIA POLICY
Social Media Policy
Showa Kako K.K. (hereinafter referred to as “the Company”) will use social media as a part of its communication with you in all of its activities. This Social Media Policy (hereinafter referred to as “this Policy”) sets forth the attitudes and actions that the Company will observe in using social media.
Scope of Application
This policy applies to all users of our official social media and services (“Users”).
The Definition of Social Media
We define “social media” as “media in which service users themselves receive and send information and communicate with each other” in the context of services that use such technology on the Internet.
Awareness and Responsibility in Use
All of our directors, employees, contractors, contract workers, part-timers, advisors, and temporary employees (hereinafter collectively referred to as “employees”) shall act with the understanding that social media can be accessed by an unspecified number of users with various backgrounds and circumstances, and that public information cannot be erased due to the nature of the Internet, and that it can be viewed by an unspecified number of people. The employees (hereinafter collectively referred to as “Employees”) shall conduct their activities with the understanding that social media can be accessed by an unspecified number of users with various backgrounds and circumstances, and that due to the nature of the Internet, public information cannot be erased and can be viewed by a large number of people.
All of our employees shall be aware that the information they disseminate and the responses they provide have no small impact on the world, and shall take care not to mislead the users of our website.
In addition to complying with all applicable laws and regulations, our employees will use social media in an appropriate manner.
About Communication
Our employees will listen sincerely to information provided by users. We will act with the awareness that strengthening ties through communication with users will help resolve their problems and contribute to improving the value and convenience of our company’s existence.
Through interactive communication with users, we will share what our employees have learned both internally and externally, and strive to improve the value of our presence in society and the content of our activities.
Information and Requests to Users
Please note that not all of the information sent out by our employees on social media necessarily represents the official views of the Company. Please be aware of this in advance. Please refer to our website and press releases for information that we have officially disseminated.
The handling of personal information will be operated in accordance with our ” Privacy Policy “.
Please note that information on social media is current at the time of transmission and is subject to change.
The way of communication (response availability, method, response time, etc.) differs depending on each social media account. Please refer to the communication rules in the basic information of each social media account.
List of Official Accounts
Our official social media accounts are as follows
Youtube]
Showa group showa group
About Inquiries
For inquiries regarding our use of social media, please contact the following, unless otherwise specified and notified.
Showa Kako Co., Ltd.
Information Management Section
18-23 Yoshino-cho, Suita-shi, Osaka 564-0054, Japan
TEL : 06(6384)1501 FAX : 06(6384)2287
*Phone reception hours: 9:00 – 17:30 (except Saturdays, Sundays, holidays and our company holidays)
